[Specialty Retail] General Manager | $72K + Bonus

Location: Pendleton, OR

Our client’s company is a unique establishment that combines a restaurant, bar, café, hostel, and lodge. They are seeking a General Manager who is experienced in running hospitality businesses and has a passion for motorcycles, rodeos, music festivals, and catering to tourists.

This is an exciting opportunity to take on a niche 4-in-one business and be part of a team that is dedicated to creating a legendary customer experience.

General Manager Job Responsibilities


  • Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve objectives in sales, costs, employee retention, guest satisfaction, food quality, and cleanliness.
  • Manage the operations of the Bar & Restaurant, retail space, and the Lodge.
  • Create, maintain, and increase a healthy bottom line for the Bar & Restaurant, Cafe, Retail Store, and Lodge.
  • Handle financial management and reporting for the restaurant, bar, café, retail store, and lodge.
  • Manage human resources, including hiring, training, and performance management.
  • Develop and implement marketing and sales strategies.
  • Ensure smooth operations and facilities management.
  • Focus on providing an exceptional customer experience.
  • Manage vendor relationships and inventory.
  • Collaborate with the Kitchen Manager and other businesses towards financial goals.
  • Schedule and organize staff, including creating weekly schedules and conducting performance appraisals.
  • Utilize HRIS system for tracking hours and processing payroll data.
  • Develop and fill new positions based on growth and market demands.
  • Prepare required paperwork, forms, reports, and schedules.
  • Monitor and manage workers’ compensation and unemployment claims.
  • Create engaging social media content and manage online presence.
  • Plan and execute events, ensuring profitability and attendance.
  • Carry out restaurant marketing, advertising, and promotional activities.
  • Ensure compliance with health regulations and labor requirements.
  • Stay updated on technology systems and implement improvements.
  • Coordinate with the management team to develop policies, procedures, and training programs.
  • Provide responsive, friendly, and courteous service to guests and customers.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Create menus, manage inventory, and oversee food and beverage offerings.
  • Maintain cleanliness and maintenance of the lodge.
  • Establish co-marketing opportunities with other establishments.
  • Manage staffing during mandatory annual working days.

Qualifications


  • Must have OLCC Permit and Food Handlers certifications.
  • Demonstrates professionalism in language and actions.
  • Minimum of 5 years of experience as a General Manager in hospitality, food and beverage, or retail business.
  • Proficient in basic math and cash register/POS system operation.
  • Familiarity with MS Word, Excel, and Google Apps.
  • Ability to work in a standing position for long periods.
  • Availability to work during peak revenue periods, including weekends and holidays.
  • Stamina to work 50 to 60 hours per week.
  • Familiarity with the niche business and an identifiable brand.
  • Stable employment history with no more than 3 jobs in 10 years.
  • Relocation to Pendleton, OR, without relocation fee.

If you are an experienced General Manager with a passion for hospitality and a love for motorcycles, rodeos, and music festivals, we encourage you to apply. Our client values teamwork, dedication, and delivering exceptional service to their customers.

Join a team that is committed to excellence and dedicated to meeting the diverse needs of its clientele. Apply now and be part of this exciting opportunity!

To apply, submit your application below, send your resume to careers@careerpathsnw.com, or call 425.968.9000.


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