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Inside Sales Representative
Compensation: $27-$35/hr DOE
Location: Seattle, WA
Our client is a trusted, three-generation family business specializing in the distribution, sales, and repair of industrial products, including pipes, valves, fittings, pumps, hardware, tools, hoses, jacks, hydraulic and pneumatic parts, abrasives, lubricants, and sealants. They are well-known for their expertise and excellent customer service. With a steady, supportive work environment and a focus on growth through business development and acquisitions, they offer employees a stable and rewarding career.
They are currently seeking an Inside Sales Representative to join their 10-person team in Seattle. This role involves handling 30-50 inbound customer calls per day, primarily from the marine industry (70%), with increasing business from the food and manufacturing sectors (30%). The ideal candidate will provide top-tier customer service by answering inquiries, placing orders, and following up via phone and email.
Inside Sales Representative Job Responsibilities
- Manage incoming calls from new and established customers, providing product recommendations and solutions.
- Process orders and ensure timely fulfillment.
- Build relationships with long-term clients, primarily in the marine, food, and manufacturing industries.
- Identify opportunities to expand sales by recommending additional products.
- Follow up with customers via phone and email to maintain strong relationships.
- Stay knowledgeable about the company’s diverse product line and its applications.
Qualifications
- Strong customer service and problem-solving skills.
- Ability to think quickly and provide solutions in a fast-paced environment.
- Familiarity with industrial products and their applications.
- Excellent communication and relationship-building skills.
- A steady, no-drama, old-school work ethic that fits the company’s culture.
This is a great opportunity to grow your career in industrial sales with a stable and well-respected company. Employees enjoy medical, dental, and 401K benefits, plus an employee rewards program where earned points can be redeemed for items like AirPods Pro, silver coins, air conditioners, and more. If you’re ready to join a company that values expertise, reliability, and long-term success, apply today!