Compensation: $50K-$60K DOE
Location: Seattle / Tacoma, WA
Our client is a well-established and growing provider of Commercial, Personal, and Benefits Insurance, as well as Financial Services. They are committed to supporting both their clients and their employees, offering a comprehensive benefits package that includes employer-paid Medical, Dental, and Vision coverage, as well as a 401(k) plan with company match. Our client is seeking a dedicated and detail-oriented Benefits Advocate to join their dynamic team. In this pivotal role, you will serve as a key resource for clients by managing employee benefits needs, ensuring smooth plan administration, and delivering outstanding customer service. This is an excellent opportunity for a professional with a background in employee benefits, insurance, healthcare, or HR to make a meaningful impact within a growth-oriented organization.
Responsibilities
- Serve as a primary point of contact for clients, addressing employee questions regarding coverage, billing, and eligibility.
- Process enrollments, terminations, and benefit changes while collaborating with insurance carriers.
- Assist with claims management and ensure timely resolution of issues.
- Prepare and update employee benefit packets and compliance forms.
- Maintain accurate and up-to-date records in Salesforce and internal systems.
- Support renewal season by preparing necessary documents and assisting with plan administration.
- Answer phones and provide exceptional customer service to clients.
- Shadow seasoned team members during the training period to learn workflows and client support processes.
Qualifications
- 1–2 years of experience in employee benefits, insurance, healthcare, or HR.
- Proficiency in Microsoft Excel and Outlook.
- Strong organizational and communication skills.
- Experience with Salesforce.
- WA Life and Health (L&H) license (required or ability to obtain).
Apply Today
If you are a motivated professional with a passion for client service and a strong foundation in employee benefits or a related field, we encourage you to apply. This is a fantastic opportunity to grow your career with a supportive and forward-thinking organization that values its people. Take the next step and submit your application today!