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[Seafood] Inside Sales / Coordinator | $20-$36/hr DOE
Location: Fife, WA
Our client’s company, a leading supplier serving the Retail Grocery, Food Service, and Direct Sales sectors to Restaurants & Companies, is currently looking to hire an Inside Sales / Coordinator. This role is centered around support and requires strong data entry skills, customer service acumen, and ideally, familiarity with seafood and business-to-business interactions.
The company emphasizes team collaboration, a flexible work schedule, and offers a role that is critical in maintaining the satisfaction of their diverse clientele.
Inside Sales Coordinator Job Responsibilities
- Handling a significant amount of data entry and addressing questions related to incoming orders.
- Providing all customer service contact, inside account management, and assisting with quotes.
- Actively engaging in order entry calling, texting, and emailing customers, and sending morning availability updates.
- Checking item numbers, descriptions, and prices, and confirming orders with customers and production as needed.
- Understanding customer needs and expectations, and recommending relevant products.
- Handling both inbound and outbound customer interactions through calls, emails, texts, and offering personalized attention.
- Analyzing customer choices and offering alternatives within approved product ranges.
- Demonstrating product usage methods and resolving customer queries.
- Contributing actively to the developmental plans of the company and maintaining dedication to work.
- Using SAP, CRM software, PowerPoint, MS Word, Outlook, and MS Excel in daily operations.
- Flexibility in work schedule, including weekends, and the ability to work both independently and as part of a team.
Qualifications
- 2 years of experience with Seafood / Fish is ideal but not mandatory.
- Proficiency in SAP, Sales Force, and MS Office is required.
- Prior experience in customer service, assisting with quotes/estimates, problem-solving is highly desired.
- No history of frequent job-hopping.
If you have a passion for delivering exceptional customer service, possess strong organizational skills, and are keen to contribute to a thriving business, this role might be perfect for you.
Apply today to join our client’s dynamic team and make a significant impact in the industry. Your expertise and dedication could be the perfect addition to their growing family.