Benefits Account Manager
Compensation: $60K-$70K DOE
Location: Fife, WA
Our client is a leading provider of Employee Benefits, Individual & Medicare Insurance services, offering a comprehensive package of benefits. They are currently seeking a diligent and detail-oriented Benefits Account Manager to join their organization.
The individual in this role plays a pivotal part in the successful onboarding and ongoing service for both new and renewing employee benefits accounts, acting as the primary liaison between clients, carriers, and internal teams post-sale or renewal.
Benefits Account Manager Job Responsibilities
- Manage benefit plan implementation following client renewal or plan selection.
- Accurately update internal systems with finalized benefit information.
- Prepare and provide complete and accurate documentation to carriers and clients.
- Ensure enrollment details are processed correctly and within required timelines.
- Review paperwork for accuracy, resolve discrepancies, and follow up as needed.
- Coordinate with internal teams, carriers, and clients to ensure smooth implementation.
- Track progress and ensure all implementation steps are completed on schedule.
Qualifications
- Current Washington State Life and Disability Insurance licenses prior to employment.
- Minimum of 2 years of experience in employee benefits, Human Resources support, or insurance preferred.
- Experience with Microsoft Word, Excel, Outlook, and PowerPoint.
- Ability to work extended hours during peak seasons (typically October–February).
- Exposure to benefits administration platforms (e.g., Ease, Employee Navigator, BenefitPoint or similar).
- Familiarity with industry regulations including COBRA, ERISA, ACA, and Section 125 plans.
Key Competencies & Skills
- Detail-Oriented: Accurately reviews data, identifies discrepancies, and ensures compliance.
- Organized: Prioritizes daily tasks and manages time effectively across multiple projects.
- Client-Centered: Demonstrates empathy, professionalism, and responsiveness in all interactions.
- Collaborative: Works well within a team environment and contributes to group problem-solving.
- Tech-Savvy: Comfortable navigating digital platforms and adapting to new tools.
- Independent Thinker: Proactively recommends improvements to workflows and client service delivery.
- Adaptable: Maintains a positive attitude in a fast-paced, evolving work environment.
- Strong Communicator: Clearly conveys information verbally and in writing to both clients and team members.
- Relationship-Builder: Develops rapport and trust with HR contacts, brokers, and carrier reps.
- Multi-Tasker: Effectively manages a medium-to-large book of business with varying service needs.
If you meet these qualifications and are looking for an exciting new opportunity in the benefits management field, we encourage you to apply today. Join our client’s dedicated team and make a real difference in the lives of their clients.