Inside Sales/ Customer Support – Salary – DOE

Location: Everett, WA

We are seeking bright, organized and service-oriented individuals with previous industrial sales experience and specific knowledge of the packaging industry.  Our client, a well-known entity in the packaging world, is in need of a Customer Support Rep to focus on quoting, order tracking, data entry and supporting the outside sales team.  If you are looking to establish yourself at a stable company, where teammates work hard and collaboratively towards a shared goal, please submit your resume.

 

Top candidates will have previous packaging experience, previous experience working in an office environment and a proven track record of providing top notch customer service in an often hectic environment.

 

Job Responsibilities

  • Take Inbound Calls
  • Respond to Customer Emails
  • Product Research
  • Quote New Jobs & perform subsequent follow ups
  • Interdepartmental Coordination
  • Delivery top notch customer service to both internal and external customers

Qualifications

  • At least 2 years of experience in Industrial packaging sales, service or backroom operations
  • Strong technical and mathematical aptitude for quoting and profit margin calculations
  • Familiarity with Microsoft Office Products
  • Warehouse & Inventory Coordination experience
  • Great attitude
  • Ability to work well individually but also work well in a team environment