Industrial Customer Support – $35K

Industrial Customer Support  – $35K

Location: Portland

 

Are you good with customers? Do you enjoy meeting needs and providing solutions? Are you ready for a career role with no evenings and weekends? This job could be for you!

Our client, an established provider of industrial parts, seeks a reliable, detail-oriented candidate to support handle customer support, counter sales, product pick-up, and more. You’ll be the contact point for orders, delivery schedules, and inventory. Learn to use automated support systems and related tech to expedite quotes, ensure the products are right, and ship or deliver them.

This region’s managers have a track record of career advancement and promotion from within. You’ll enjoy competitive benefits, fair compensation, and an opportunity to learn and grow a career with the industry and company.

 

Job Responsibilities

  • Be the customer’s initial contact for orders, scheduling, and delivery
  • Answer questions, follow up on orders, and enter quotes
  • Ensure product availability and ensure inventory levels are compliant
  • Pull and stage orders for counter sales and pick-up
  • Develop skills and stay current on product and process training

 

Qualifications

  • High school degree or equivalent
  • Strong verbal and written communication skills
  • Demonstrated ability in customer service and problem -solving
  • Knowledge of MS Outlook and Excel
  • Clean driving record