Construction Warranty Customer Service

Customer Service  – Residential Construction –  $65K + Bonus

Are you a customer service pro? Do you have a good knowledge of home construction? Are you ready for a long-term career with solid earning potential? If so, this excellent career opportunity is available now! Our client, a Fortune 500-ranked building firm, seeks an organized and detailed service rep to assist new homeowners.

You’ll be there for new homeowners handling walk-throughs and final checklists to make sure their new house is finished, up to spec, and ready for them to move in. Schedule any repairs or corrections with superintendents and subcontractors, follow-up to ensure completion, and confirm buyer satisfaction.

Enjoy a solid salary, reliable annual bonuses, and a generous benefit package that includes medical, dental, vision, 401K, and more.  Annual income could reach $75K with bonuses.

Job Responsibilities

  • Walk through, inspection, and orientation of new home with new owners
  • Create work orders and add to schedule for superintendent and subcontractors
  • Ensure timely completion of repairs/construction
  • Confirm customer satisfaction with completed work
  • Follow up to ensure continued satisfaction with home

Qualifications

  • Basic understanding of home construction and home elements
  • Strong communication, customer service, and organizational skills
  • Proven computer skills, especially scheduling, work orders, and notifications
  • Personal and professional integrity and reliability

Qualified candidates are encouraged to apply quickly and all qualified candidates will be considered.

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