Email Etiquette Tip 2

2. Watch Your Tone

Tone is how you, as a writer, can express your attitude in an email message. It influences how it is received. You usually want to make sure to come across to the recipient as respectful, friendly, and approachable. You don’t want to sound curt or demanding. Reread your message several times before hitting send.

When writing to someone with whom you’ve communicated before, begin by saying something friendly like “I hope you are well.” While emojis may help you convey tone more easily, refrain from using them in professional email unless you are writing to someone with whom you have a very informal relationship.

Never use them when writing to a prospective employer. It is always considered poor email etiquette to write an email or a portion of one in all uppercase letters. It will make you look like you are shouting.

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